Cancellation Policy

Our Cancellation Policy:

Cancellation is applicable for "Before shipment" Only -
If the order / item(s) that you wish to cancel have not been shipped yet, you can write to us at and mention the details of item/s or order you wish to cancel.

In such cases, the order will be cancelled, and we will refund to you within 24 business hours after the cancellation request of your is processed.

Cancellation post shipment :

We are not accepting post-dispatch cancellations on orders.

What if I used discount vouchers during time of payment and I have to cancel my order?

All Discount Vouchers are for one-time use only and shall be treated as used even if you cancel the order.

Replacements and Refunds

You can raise a return/exchange request of a product within 2 days of its delivery. We also accept partial returns wherein you can raise a return request for one or all products in you order.

Categories not eligible for Return:

I have received a damaged or defective item/wrong product in my order?

We quality check all are shipments before they leave our warehouse. However in the rare case that your product is damaged during shipment or transit, you can request for a replacement.

Can I return part of my order?

Yes. A return can be created at item level and if you have ordered multiple items, you can initiate a return/replacement/refund for any individual item. However, any product being returned needs to be returned in full including all components as well as any complimentary gifts or products which came along with it.

How will I get refunded for the returned orders and how long will this process take?

In case of a return/replacement/refund, we process the refund once the products have been received and verified at our warehouse. After the verification, we initiate the refund within 24 hours.